Check-in Special Instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving at Philip S.W. Goldson International Airport (BZE) must transfer via regional flight (17-minute trip) to the island of Ambergris Caye, arriving at the San Pedro Air Strip. The resort can arrange regional flights for guests; approximately USD 170 per person, roundtrip, will be charged. Upon arrival at the San Pedro Air Strip, a resort representative will meet guests and send them on the next available shuttle to the resort (surcharge): arrival and departure shuttles leave once per hour. Guests may also choose to take a 25-minute taxi ride (surcharge) from Philip S.W. Goldson International Airport (BZE) to the dock. Upon arrival in San Pedro, guests should ask water taxi personnel to call the resort for transportation (surcharge) to/from San Pedro.