Allegheny Springs

My room number was 105, 1st floor in Alleghany Springs. The dishwasher needed to be reattached to the wall, the 2 screws were clearly sitting on the counter above, but this was not repaired before our stay. Each time opened, the DW jarred forward, ugh! The room was clean, & adequate for the 4 of us, realizing that sofa beds are never the most comfortable.

We have stayed here numerous times. The units need some TLC (blinds broken, etc). We requested 2 extra blankets and 2 extra pillows but despite talking to the front desk and the cleaning crew, we never received them. I asked for extra towels but they said they would charge extra for those. It’s very convenient for skiing so we like the location but the front desk staff are less than helpful and don’t act like they want to be there.

Excellent in all aspects, plenty of heat with the temperatures outside dropping to -1°F Fahrenheit on the morning of departure. The room had a beautiful fireplace.

I booked via Expedia and selected a studio with a balcony. Upon arrival I was put into a room w/o a balcony and smelled like something I can't even describe, not good. Went back to the office and they did put us in a new room. We were also charged an additional $145.00 when checking in for maintenance, cleaning fee. It wasn't a security deposit as they informed us at checkout that it's on top of the room rate. This made no sense as it should have been listed as a separate charge within Expedia. We were told to park within the Mountain Lodge parking area which is gated. The 2nd day upon arriving back at the property we were told this was ONLY for Mountain Lodge residents and we would be towed if we parked there. The attendant directed us to a tiny parking area behind the gated one which wasn't convenient for my handicapped wife. Overall our time at the Allegheny Springs was ok. The heated pool and hot tubs were very nice. Let's just try and add the extra fee to the reservation process via all the locations that handle Allegheny Springs. Also, clearly articulating where to park will avoid unnecessary grief.

First time in this area. Great, centrally located property with lots of restaurants, shops, slopes, in your backyard, even a Starbucks :). We were surprised to find a kitchenette loaded with coffee pot, utensils, tea kettle, plates/cups, refrigerator, microwave and beyond. All of this came in handy :). Appreciated the ease of check-in, pulled in dropped off our stuff and were able to immediately occupy our room and explore the area.

Great location and friendly staff especially Jack!