Property policies
Check-in
Check-in: From 03:00 pm To 12:00 am
In case of late Check-in please contact Almosafer or the property directly to avoid cancellation
Check-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay. A two-way private car transfer between Bintan ferry terminal and the resort is available. Guests must notify this property in advance of their anticipated arrival time.
Important information
You need to know
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
Fees and extras
Optional fees
- Rollaway bed fee: IDR 1512500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Near Plaza Lagoi
Location
With a stay at Banyan Tree Bintan in Bintan, you'll be by the ocean and within the region of Batam Centre Ferry Terminal and Desaru Beach. This beach hotel is 1.9 mi (3.1 km) from Pulau Marawang and 4 mi (6.4 km) from Crystal Lagoon.
Dining
Enjoy Indonesian cuisine at Treetops, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.
Rooms
Make yourself at home in one of the 64 guestrooms featuring minibars and DVD players. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bintan? This hotel has 1453 square feet (135 square meters) of space consisting of a conference center and a meeting room. Guests may use a ferry terminal shuttle for a surcharge, and limited parking is available onsite.