Enjoyable stay. Comfortable hotel with pleasant, accommodating staff. Transport directly outside the hotel in a beautiful area of Chiswick.
Staff very rude. Doing some work around the area into the new year. Will not stay there again.
Verified traveler, Dec 2017
I can live with the small rooms in London but even for London this room/bathroom was small. What I can’t live with are the BED BUG! Bites all over my body, no sleep, no help from “No English staff”! Even the fella who said “bugs? What kind of bugs? Ok no worry I clean!” I never saw again. I booked 11 nights only because Chiswick Court Hotel was on EXPEIDA and I have always trusted Expedia. But BED BUGS, dirty walls, dirty everywhere, everything needing repair and me left vacation ruined. Bug bites, sick for a week when I got home and everything thrown away because of BED BUGS!!! I was very sick for a whole week and I need restitution and to know that I can trust the places on Expedia will be place people want to stay. George Boyd
Shown room ensuite shower thick black mould on silicon seal. Grotty black ceiling in bathroom. No plug for sink to hold water in. The room had an unpleasant unidentifiable smell and stains on bedding and in worn carpet, light in room without shade. No brewing facilities provided. I asked for another room which had wetroom a bit cleaner but the toilet wouldn't flush. Breakfast described as continental, it was only white bread toast tea and coffee juice milk or orange juice. Grandson asked if there were any cereals to be told there were none.
Verified traveler, Dec 2017
The hotel is very rundown and in need of a thorough refurb.
Decor and furniture is in very poor condition, even the mattress was tired and very uncomfortable.
Verified traveler, Nov 2017
The staff member on saturday evening was rude and ignorant, room had not been serviced although i had been out all day. He didnt even offer a clean towel or apologies, he continued eating and talking with food spilling out of his mouth and onto the floor, saying 'what do you want me to do? '.i will never recommend this place to anyone else.
Verified traveler, Nov 2017