EVEN Hotel Omaha Downtown - Old Market by IHG

The staff was exceptional. The service was great. Jared, the van driver was so knowledgeable and pleasant. I missed breakfast one morning and the chef made me breakfast even though they were closed. The food was delicious. The front desk staff was very accommodating and there was always someone there to answer questions and help with directions. My room was clean and fresh every day. I would highly recommend this hotel to anyone.

Broken shower head. Had to pay for parking in a run down part of town

I was greeted by Elliot at check in and he was excellent, we were given room 330, my wife and i unpacked before we noticed there was no BLIND on the large window. I contacted reception and it was the excellent Elliot who immediately came up to the room checked there was no blind and told us he would move us to another room which he did immediately. The other room had a blind so we unpacked again and put our cans and bottles of drinks into the fridge and got a uber down to the old market district because the hotel shuttle was not available. We returned several hours later to find that the drinks in the fridge had frozen. Next morning we went for our free breakfast which is a choice of 1 drink and 1 item of the menu. We both chose the omelette and fruit, the small ommlette was very nice but hardly worth getting up for. The guy who made the breakfast was very efficient. The $15 for parking is a joke you have to scan a barcode then pay online to park in an open car park that has not even got a fence round it.

The building is an echo chamber. When my neighbor was up and about at 3am it sounded like they were in the room with me. The concept and interior is nice but the acoustics are nightmarish.

love how spacious it is

clean