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Four Points by Sheraton Surabaya, Pakuwon Indah Featured Image
Four Points by Sheraton Surabaya, Pakuwon Indah Exterior
Four Points by Sheraton Surabaya, Pakuwon Indah Exterior
Four Points by Sheraton Surabaya, Pakuwon Indah Lobby
Four Points by Sheraton Surabaya, Pakuwon Indah Lobby Lounge
Four Points by Sheraton Surabaya, Pakuwon Indah Waterslide
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Four Points by Sheraton Surabaya, Pakuwon Indah Waterslide
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Four Points by Sheraton Surabaya, Pakuwon Indah

Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall
Hotel staff was super nice and breakfast was massive with so many options. It was connected to the mall so it's easy to get in and out to try new restaurants or go shopping.
Steven, Apr 2025
Wonderful location. Foyer led straight into the mall. Gym facilities and pool were nice and breakfast buffet was exceptional. Only downside no kids crèche (there was one for the connecting hotel but required fees).
Simon, Nov 2024
The stay was very comfortable. It would be better that there are hooks/hanging bars to hang our wet swimming costumes in the toilet. Also, would appreciate there is a grab bar in the shower, for safety purposes.
Verified traveler, May 2025
Everything was amazing and so were the staff. My only comment is the room is a little small. Great toilet size though.
Steven, Jan 2025
My room wasn't sound proof. We can heard clearly what the guests at the next room were talking on the middle of th night. Reason being most of the walls are wooden partitions and not solid walls. Can heard the sound of closing and opening of curtains coming from next room
Verified traveler, Apr 2025
Middle of the city, clean, easy access to the mall, varieties of food
Martin, Nov 2024
This property is top rated for
Cleanliness
9.6
Service
9.6
Property Condition
9.4

Amenities

Amenities for Four Points by Sheraton Surabaya, Pakuwon Indah

FAQs

FAQs for Four Points by Sheraton Surabaya, Pakuwon Indah

Have a specific question in mind?

Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.

The check-in time at Four Points by Sheraton Surabaya, Pakuwon Indah is 15:00 and the check-out time is 12:00.
Property is located in Pakuwon Mall, Surabaya, Indonesia.
Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee., Four Points by Sheraton Surabaya, Pakuwon Indah
The top amenities available at Four Points by Sheraton Surabaya, Pakuwon Indah includes Free Wi-Fi, Extra charge Shuttle to airport, Front desk, Smoking area, Lifts.
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Distances are displayed to the nearest 0.1 mile and kilometer.

Pakuwon Mall - 0.1 km / 0.1 mi
Pakuwon Trade Center - 0.4 km / 0.2 mi
Al-Akbar Mosque - 4 km / 2.5 mi
Ciputra Golf Club - 6.8 km / 4.2 mi
Ciputra World Mall - 7 km / 4.4 mi
Surabaya Town Square - 7.2 km / 4.5 mi
Lapangan Thor Stadium - 7.4 km / 4.6 mi
House of Sampoerna - 7.6 km / 4.7 mi
Mpu Tantular Museum - 7.9 km / 4.9 mi
Taman Bungkul - 8.4 km / 5.2 mi
Monument Of Suroboyo - 8.5 km / 5.3 mi
Korea Park - 8.7 km / 5.4 mi
BG Junction - 10.5 km / 6.5 mi
Joko Dolog Statue - 10.6 km / 6.6 mi
Grahadi - 10.8 km / 6.7 mi

The preferred airport for Four Points by Sheraton Surabaya, Pakuwon Indah is Surabaya (SUB-Juanda) - 22.7 km / 14.1 mi

, Four Points by Sheraton Surabaya, Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon Indah offers parking.
Four Points by Sheraton Surabaya, Pakuwon Indah offers airport transportation.

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • Pakuwon Mall - 0.1 km / 0.1 mi
  • Pakuwon Trade Center - 0.4 km / 0.2 mi
  • Al-Akbar Mosque - 4 km / 2.5 mi
  • Ciputra Golf Club - 6.8 km / 4.2 mi
  • Ciputra World Mall - 7 km / 4.4 mi
  • Surabaya Town Square - 7.2 km / 4.5 mi
  • Lapangan Thor Stadium - 7.4 km / 4.6 mi
  • House of Sampoerna - 7.6 km / 4.7 mi
  • Mpu Tantular Museum - 7.9 km / 4.9 mi
  • Taman Bungkul - 8.4 km / 5.2 mi
  • Monument Of Suroboyo - 8.5 km / 5.3 mi
  • Korea Park - 8.7 km / 5.4 mi
  • BG Junction - 10.5 km / 6.5 mi
  • Joko Dolog Statue - 10.6 km / 6.6 mi
  • Grahadi - 10.8 km / 6.7 mi
  • The preferred airport for Four Points by Sheraton Surabaya, Pakuwon Indah is Surabaya (SUB-Juanda) - 22.7 km / 14.1 mi

About the property

Property policies

Check-in

  • Check-in: From 03:00 pm To 12:00 am

    In case of late Check-in please contact Almosafer or the property directly to avoid cancellation
  • Check-out: Until 12:00 pm

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Important information

You need to know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Fees and extras

Optional fees

  • Fee for buffet breakfast: approximately IDR 154880 for adults and IDR 77440 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property description

General description

Near Pakuwon Mall

Location

Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 8 minutes from Taman Bungkul. This golf hotel is 6.7 mi (10.8 km) from Al-Akbar Mosque and 6.9 mi (11.1 km) from Tunjungan Plaza.

Dining

Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 310 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.

Business, and other amenities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.