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Pestana Alvor South Beach, Premium Suite Hotel
Pestana Alvor South Beach, Premium Suite Hotel
Hotel
Praia do Alvor
7.2
Good
7 ratings
This hotel is very good, food wasn’t bad but not as good as we expected to be in Portugal. Staff very friendly, amazing location.
Scarlett, Apr 2025
Right on the beach. 3 pools. Big rooms. Great staff
Shawna, Apr 2025
The air conditioning in our room wasn't getting cold. The front desk told us they would set it colder remotely from the standard low of 21 degrees Celsius. We needed to go down 3 more times at which point the front desk called maintenance 3 times before finally waking him up. We were never told that if you open the balcony door you must turn on the air conditioning again.
We handed our beach towel to housekeeping when they asked for them. When we went to the front desk to get replacements we were chastised for giving our towels to housekeeping and only to return them to the front desk.
When we asked about beach lounges we were informed that we would need to pay a private vendor for them and that the hotel formerly had an agreement to supply lounges for hotel guests, but not anymore.
Otherwise the hotel was fine. We left feeling that the hotel was 'nickel and diming' us.
Jeffrey, Aug 2024
Dear Sir/Madam,
I am writing to formally lodge a complaint regarding a distressing incident of fraud I recently experienced through your platform, VRBO.
I reserved a property listed on VRBO for a stay from 06.26 to 06.30. The property was listed under the ID 3718445 and was managed by Éric Melun. I paid the full rental amount via your platform, with the expectation of a seamless and enjoyable vacation.
However, upon my arrival on 06 26, I was unable to reach the property owner by phone, despite numerous attempts. Later that day, I received a message from the owner informing me that the property was no longer available. This information was delivered to me on the very day I was supposed to check in, leaving me stranded without accommodation and causing significant distress and inconvenience.
This situation has not only disrupted my plans but also led to unexpected expenses as I had to urgently find alternative accommodation. Moreover, the lack of verification and support from VRBO in ensuring the reliability of property owners is deeply concerning and has seriously undermined my trust in your platform.
Vrbo, Jun 2024
Very quiet hotel ideal for a good chill out. Wouldn't recommend for children as nothing for them to do. Will be going back to this hotel.
heather, Jun 2024
Such a shame , very in experienced staff , everything is hardwork , they’re just not “ on it “ for this class of hotel of the prices . The staff let the hotel down , rooms are average o wouldn’t say it’s a suite it’s very compact and facilities don’t replicate on both rooms . I’d say this hotel doesn’t warrant the star rating of the cost of staying here sadly .
angela, May 2024
Reviews
Reviews for Pestana Alvor South Beach, Premium Suite Hotel
7.2
Good
based on 7 ratings
Cleanliness
8.2
Comfort
6.4
Property Condition
7.4
Neighborhood
7.4
Service
6.0
All guest reviews
Newest
P
Petar
Sep 2019
8.0
The hotel was OK.
We booked a room with one of the reasons it offers free parking.
When we asked to park the car inside, a lady owner explained us, they don't have a parking and the parking is for the other hotel, which is also on the same owner,
If you need a place with parking, do not book this,
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Review from
C
Christos
Aug 2017
2.0
An army camp disguised as a family hotel!
Despite being advertised as a family hotel, our holidays were ruined because of the hotel owner’s attitude and covert effort to make money out of everything. Firstly,upon arrival we discovered a ‘guests have to’ list which ‘surprisingly’ does not appear on the hotel’s website or on hotels.com. Every day, the owner would find a ‘reason’ to remind us of the list stressing the fact that we would be held liable if we don’t comply (see the photos uploaded).She made sure she would do so in the yard in front of the other guests to embarrass us as much as possible. Apart from the list, there were terms and conditions that were revealed tous gradually.E.g.we couldn’t take our swimming stuff in the room. There was a ‘designated’ area in the yard where they were unattended all night with stray cats leaving their droppings on;or we couldn’t get in the room unless we meticulously wiped our feet on the doormat.We couldn’t enjoy the yard with our kids because it was hot in the day and dark in the evening as there were no lights.As for the balcony view,the balcony lights didn't work. When we asked the cleaner to change the light bulbs, she ‘kindly’ replied that she isn't an electrician.Two days before the checkout, we found out that she had already used our credit card number to charge us for our stay without any prior warning. She asked us to check out at 10.30 although check out time's 12.00 according to EOT.(see photo provided). In short, kindness and hospitality aren’t on Dimitra’s list.
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Review from
M
Marija
Aug 2017
6.0
Not what advertised
Clean room and very close to the beach BUT:
- no free parking ( try to park in the city in the summer and you will drive for 20 min)
- if you want umbrela at the beach you have to buy 2 things from the owners shop and keep umbrela until 3 p.m., then you have to buy 2 more things again
- very very arrogant owner
- wifi very very slow
- towels and bed sheets changed once in a week
- only greek programs on TV
- swarming with mosquitoes in the evening
Definitely not comming back here again
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Amenities
Amenities for Pestana Alvor South Beach, Premium Suite Hotel
Wi-Fi
Front desk
Smoking area
Lifts
Concierge
Laundry service
Kids pool
Parking
Internet Access
Wi-Fi
Free
Parking & transportation
Parking
Extra charge
Front desk services
Front desk
Concierge
Laundry service
Luggage storage
General
Lifts
Smoking area
Accessibility
Wheelchair accessible
Family friendly
Kids pool
FAQs
FAQs for Pestana Alvor South Beach, Premium Suite Hotel
Have a specific question in mind?
Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.
What are the check-in and check-out times at Pestana Alvor South Beach, Premium Suite Hotel?
The check-in time at Pestana Alvor South Beach, Premium Suite Hotel is 15:00 and the check-out time is 12:00.
Where is the Pestana Alvor South Beach, Premium Suite Hotel property located?
Property is located in Praia do Alvor, Portimao, Portugal.
What are the dining options available at Pestana Alvor South Beach, Premium Suite Hotel?
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Sunset, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar., Pestana Alvor South Beach, Premium Suite Hotel
What are the top amenities available at Pestana Alvor South Beach, Premium Suite Hotel?
The top amenities available at Pestana Alvor South Beach, Premium Suite Hotel includes Free Wi-Fi, Front desk, Smoking area, Lifts, Concierge.
Is free cancellation available?
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
What are the closest top attractions near Pestana Alvor South Beach, Premium Suite Hotel?
Distances are displayed to the nearest 0.1 mile and kilometer.
Alvor Beach - 0.3 km / 0.2 mi
Tres Irmaos Beach - 0.9 km / 0.6 mi
Alvor Boardwalk - 0.9 km / 0.6 mi
Hospital Alvor - 1.6 km / 1 mi
João de Arens Beach - 2.5 km / 1.6 mi
Praia do Barranco das Canas - 3.1 km / 1.9 mi
Alemao Beach - 3.3 km / 2.1 mi
Pestana Alto Golf Club - 3.3 km / 2.1 mi
Vau Beach - 3.7 km / 2.3 mi
Careanos Beach - 4.1 km / 2.5 mi
Três Castelos Beach - 4.5 km / 2.8 mi
Amado Beach - 4.5 km / 2.8 mi
Algarve Casino - 4.6 km / 2.9 mi
Rocha Beach - 5 km / 3.1 mi
Continente Shopping Center - 6 km / 3.7 mi
The nearest airports are:
Portimao (PRM) - 3.3 km / 2.1 mi
Faro Intl. Airport (FAO) - 74.5 km / 46.3 mi
The preferred airport for Pestana Alvor South Beach, Premium Suite Hotel is Faro Intl. Airport (FAO).
, Pestana Alvor South Beach, Premium Suite HotelIs parking available at Pestana Alvor South Beach, Premium Suite Hotel?
Pestana Alvor South Beach, Premium Suite Hotel offers parking.
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- Alvor Beach - 0.3 km / 0.2 mi
- Tres Irmaos Beach - 0.9 km / 0.6 mi
- Alvor Boardwalk - 0.9 km / 0.6 mi
- Hospital Alvor - 1.6 km / 1 mi
- João de Arens Beach - 2.5 km / 1.6 mi
- Praia do Barranco das Canas - 3.1 km / 1.9 mi
- Alemao Beach - 3.3 km / 2.1 mi
- Pestana Alto Golf Club - 3.3 km / 2.1 mi
- Vau Beach - 3.7 km / 2.3 mi
- Careanos Beach - 4.1 km / 2.5 mi
- Três Castelos Beach - 4.5 km / 2.8 mi
- Amado Beach - 4.5 km / 2.8 mi
- Algarve Casino - 4.6 km / 2.9 mi
- Rocha Beach - 5 km / 3.1 mi
- Continente Shopping Center - 6 km / 3.7 mi
Nearest airports
- Portimao (PRM) - 3.3 km / 2.1 mi
- Faro Intl. Airport (FAO) - 74.5 km / 46.3 mi
- The preferred airport for Pestana Alvor South Beach, Premium Suite Hotel is Faro Intl. Airport (FAO).
About the property
Property policies
Check-in
Check-in: From 03:00 pm To 12:00 am
Check-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Important information
You need to know
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
- A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional fees
- Self parking fee: EUR 7.5 per day
- Pet fee: EUR 25 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
Near Três Irmãos Beach
Location
With a stay at Pestana Alvor South Beach, Premium Suite Hotel in Portimão (Torralta), you'll be within a 15-minute drive of Alvor Beach and Rocha Beach. This beach hotel is 13.1 mi (21.1 km) from Marina de Lagos and 12.3 mi (19.8 km) from Algarve International Autodrome Raceway.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Sunset, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business, and other amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
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