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Pullman Lijiang Resort and Spa
Pullman Lijiang Resort and Spa
Shuhe Entrance
I think the property space is great. We upgraded ourselves to 3 bedrooms villa, while it was great, it wasn't very well maintain. There wasn't much to do nearby the hotel, Shuhe old town was nearby but not really walking friendly too. However its till convenient to get a taxi or Didi to go around Lijiang main old town. You can see Yulong mountain anywhere from the lobby or at the second floor of our villa. Breakfast lack varieties but doable. Will recommend it still as its still overall a comfortable stay for our family.
Weng Kuan, Jan 2025
Service varies with different staff. Doesn’t feel like they received too much trainings.
No in-room dining too.
The facilities are not very well maintained. My shower holder is already broken.
Yenkee, Aug 2024
We got upgraded to the villa which was quite a treat, though there wasn’t any mountain view in the villa. Everything worked well and the staff were also very attentive. Enjoyed our stay here.
KOH, Jan 2024
Biggest problem is that there is no pool, despite it saying so. I think the villas have a private outdoor tub, but as a parent travelling with 2 kids, I limited my search to hotels with pools so this was a major issue for us.
But that was not the only problem.
1. When I arrived, I thought I had walked into a market. A large group had just either arrived or was leaving so I guess all the staff was busy helping them. Nobody to welcome you, help you with the luggage, tell you where reception is, etc. I had to make sure that other guests couldnt cut the line.
2. Room was not ready at 2PM. 40 minute wait. "Sorry but nothing we can do, just wait at the lounge."
3. Once I got to my room, I found that there was no pool. Had to get creative and use soap to make a bubble bath for the kids.
4. Lunch the following day: Ordered 4 meals that came one by one in 15 minute intervals. I could tell that the large group had booked half the restaurant and so Im assuming only one chef was available for all other guests. I complained and the staff gave us the last order for free + fruits.
I believe the staff tried their best to solve issues so I dont blame them. I blame the management team for not being able to plan ahead and allocate the right amount of resources for individual guests + ensuring that the large group will not negatively affect other customers. For instance, people from the group were smoking in the restrooms!
Tae Hyung, Jul 2021
Location is a bit remote but property is clean and quiet. Lots of animals around. Very nice environment.
Marco, Oct 2019
Hotel upgraded my room to a deluxe villa and my other 10 friends to villas too. Thank you.
Cindy, Sep 2019
Amenities
Amenities for Pullman Lijiang Resort and Spa
FAQs
FAQs for Pullman Lijiang Resort and Spa
Have a specific question in mind?
Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.
What are the check-in and check-out times at Pullman Lijiang Resort and Spa?
The check-in time at Pullman Lijiang Resort and Spa is 15:00 and the check-out time is 12:00.
Where is the Pullman Lijiang Resort and Spa property located?
Property is located in Shuhe Entrance, Lijiang, China.
What are the dining options available at Pullman Lijiang Resort and Spa?
Grab a bite at Xi Western Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 10 AM for a fee., Pullman Lijiang Resort and Spa
What are the top amenities available at Pullman Lijiang Resort and Spa?
The top amenities available at Pullman Lijiang Resort and Spa includes Free Wi-Fi, Extra charge Shuttle to airport, Extra charge Babysitting service, Express check-in/check-out, Front desk.
Are there rooms designated for smoking or non-smoking?
This hotel offers non-smoking rooms.
Is free cancellation available?
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
What are the closest top attractions near Pullman Lijiang Resort and Spa?
Distances are displayed to the nearest 0.1 mile and kilometer.
Ancient Tea Horse Road Museum - 1.5 km / 0.9 mi
Black Dragon Pool - 4.3 km / 2.7 mi
Puji Monastery - 5.5 km / 3.4 mi
Baisha Ancient Town Square - 5.6 km / 3.5 mi
The Snow Capped Mountains Rose Manor - 5.7 km / 3.6 mi
Lijiang Old Town - 6.5 km / 4 mi
Wangu Pavilion - 7.1 km / 4.4 mi
Lijiang Mural - 7.3 km / 4.6 mi
Mu Family Mansion - 7.4 km / 4.6 mi
Hong Kong Compatriots Donate Monument - 10.4 km / 6.5 mi
Lashi Lake - 10.7 km / 6.6 mi
Dongba Wanshen Garden - 11.8 km / 7.3 mi
Yufeng Temple - 11.9 km / 7.4 mi
Dongba Valley - 16.2 km / 10.1 mi
Yulong Snow Mountain - 25.1 km / 15.6 mi
The preferred airport for Pullman Lijiang Resort and Spa is Lijiang (LJG) - 38.7 km / 24 mi
, Pullman Lijiang Resort and SpaDoes Pullman Lijiang Resort and Spa have airport transportation?
Pullman Lijiang Resort and Spa offers airport transportation.
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- Ancient Tea Horse Road Museum - 1.5 km / 0.9 mi
- Black Dragon Pool - 4.3 km / 2.7 mi
- Puji Monastery - 5.5 km / 3.4 mi
- Baisha Ancient Town Square - 5.6 km / 3.5 mi
- The Snow Capped Mountains Rose Manor - 5.7 km / 3.6 mi
- Lijiang Old Town - 6.5 km / 4 mi
- Wangu Pavilion - 7.1 km / 4.4 mi
- Lijiang Mural - 7.3 km / 4.6 mi
- Mu Family Mansion - 7.4 km / 4.6 mi
- Hong Kong Compatriots Donate Monument - 10.4 km / 6.5 mi
- Lashi Lake - 10.7 km / 6.6 mi
- Dongba Wanshen Garden - 11.8 km / 7.3 mi
- Yufeng Temple - 11.9 km / 7.4 mi
- Dongba Valley - 16.2 km / 10.1 mi
- Yulong Snow Mountain - 25.1 km / 15.6 mi
- The preferred airport for Pullman Lijiang Resort and Spa is Lijiang (LJG) - 38.7 km / 24 mi
About the property
Property policies
Check-in
Check-in: From 03:00 pm
In case of late Check-in please contact Almosafer or the property directly to avoid cancellationCheck-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Fees and extras
Optional fees
- Fee for full breakfast: approximately CNY 188 for adults and CNY 98 for children
- Airport shuttle fee: CNY 450 per vehicle (one-way)
- Airport shuttle fee per child: CNY 1 (one-way), (from 1 to 6 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 230.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
Set against the backdrop of the Jade Dragon Snow Mountain, Pullman Lijiang Resort and Spa in Lijiang offers a tranquil retreat just 1.5 km from the Ancient Tea Horse Road Museum and 4.3 km from Black Dragon Pool. Inspired by traditional Naxi architecture, the resort blends contemporary comfort with local heritage across 130 rooms and villas. Some accommodations include private courtyards or views of the surrounding peaks, offering a unique stay experience. On-site amenities include a full-service spa, fitness centre, children’s activities, restaurant, and business facilities. Guests can stroll through landscaped gardens or relax in the lounge areas designed to reflect local cultural elements. Ideal for both families and business travellers, Pullman Lijiang Resort and Spa Shuhe Old Town Lijiang provides convenient access to cultural landmarks. For visual inspiration, browse pictures of Pullman Lijiang Resort and Spa to preview the serene setting and thoughtful design that define this destination.
Location
A stay at Pullman Lijiang Resort and Spa places you in the heart of Lijiang, a 4-minute drive from Ancient Tea Horse Road Museum and 5 minutes from Black Dragon Pool. This family-friendly resort is 3.4 mi (5.5 km) from Puji Monastery and 3.5 mi (5.6 km) from Baisha Ancient Town Square.
Dining
Grab a bite at Xi Western Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 130 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have rainfall showerheads and designer toiletries.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Lijiang? This resort has 797 square feet (74 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
