Six Hotel Guadalajara Expiatorio

All In all, it was a good stay. Staff were kind enough to find us a larger room. The first room was way too small for two large men. We were closed to the rooftop which was an added plus. The staff were good but Mich was awesome. She is a delight to talk to and made us feel very welcome. The hotel is located in a lively neighborhood with many restaurants bars cafes and is close to the historic sites and museums. It is close to Colonia Americana and Avenida Chapultepec and also Guadalajara Centro. Although there was a Kitchen on site, all foods purchases were through room service. It would have been a nice touch if we were able to grab a cup of coffee whenever we desired.

I ended up leaving around 10-11 P.M. during my second night because of the excessive noise and Wi-Fi that didn't work.After notifying the staff that the internet did not work, I was told that I could switch rooms the next day to a room where the internet worked better. The staff held my luggage, and the switch was completed by early afternoon. Before I agreed to the switch, I made it clear to staff that I did not want a noisy room after they offered me one next to the lobby. Having no internet connection is favorable to being in a noisy environment. Well, they moved me into a room (internet didn’t work in that one either) that is right on the other side of a very loud bar (picture posted) that plays pounding bass into the early hours of the morning. I went back down and asked the staff to be moved back to a room that didn’t feel like I was inside of a nightclub. After they claimed this was not possible, I asked to be moved to the other Six Hotel property in El Centro that is a similar price. The staff said that only a manager would be able to facilitate such a change and I can speak to them at 10:00 in the morning. The staff was surprised I was leaving for a quieter place as they said, "this is Guadalajara". I understand street noise but this was another level and I took a penalty charge for a night I was not at the property but was worth the extra two nights paid because I found another property that meets the criteria I seek in a hotel (Clean, Quiet, A/C, Wi-Fi).

Overall a good stay with good location.

Friendly staff, amd walking distance to local attractions. Also, tours

it is very clean and friendly staff

Staff is great