Olympus Old Quarter Hotel

This was a great place to stay friendly and help full

Regular full time staff went above and beyond to help me with my travel arrangements that were being problematic due to the Lunar New Year . The hotel is in the old quarter so don't expect nice and be, but it was a quiet comfortable sleep.

The place was small but clean. Buffet is not good rating because they have the same menu everyday, not too much choices. The receptionist was not really friendly, she never smile, lol.

Upon check in, I was told that they needed to fix something in my room so I had to stay in Icon 36, which is an affiliated hotel according to the staff. Very unhappy with the condition of Icon 36. The hotel is very old and it felt like they “downgraded” us. I believe I should have been given a better room with the price I paid. Instead of “downgrading” our room, I believe we should have been upgraded instead because the hotel was at fault for not getting the room ready before my arrival. Other than that, the staff in Olympus Hotel were warm, friendly and very helpful

Hotels and people are great. I will recommend friends there when they want to travel in Hanoi.

i have stayed at the Lavender hotel before,staff are excellent , The bathroom in room 202 was really bad mould in the shower ,broken glass shelf,the chip of glass was there the 16 days i stayed there black hair in the vanity,. Hit and miss on the supply of hand towells. The toilet was clean the bathroom floor needed a bit of care I wasnt going to post this cos the reception staff are really good . but it wouldnt take much to bring the bathrooms up to scratch,maybe a supervisor would help